I wanted to tell you how good the IT Support, provided by ION Systems has been - the response times are very short and solutions offered always effective.
Thanks for all of your help over the last 2 years. With your help, support and advice you made our lives a whole load easier.
I cannot commend you and your team enough on your efficiency and pro active approach to problems.
I wish you and your team every future success in the future and would have no issues in you using my contact details should anyone require a reference.
Many thanks once again.
Web on High are one of the UK's oldest and industry leading website and online development companies. Since their formation in 1999 they have played a major part in the growth and overall success of their clients online businesses. Specialising in search engine marketing and promotion, Web on High have an unrivalled level of skill, experience and knowledge in helping companies to capitalise and benefit from the true potential of a well constructed and positioned website.
Our IT partner 'ION Systems' have been a reliable and dependable partner for the last 3 years, resolving our complex IT issues quickly and in the majority of cases easily.
We would happily recommend ION systems to any SME as their knowledge and speed in dealing with queries and issues that we have thrown at them is exemplary and they provide real value and assistance when called upon.
"Many thanks to Paul and his team."
We have purchased our equipment through ION Systems for over 5 years. During this time they have consistently saved us money and ensured that our PCs and servers correctly match the needs of our business and our budget.
ION is an extremely professional organisation delivering brilliant, first-class service which consistently deals with any minor issues we may have. The issues are only minor because ION has spent time creating an infrastructure that works. We’re very happy.
ION have provided an excellent service to date and their flexible approach to pricing has enabled them to provide the right level of service to the individual charities concerned.
ION was appointed to install a new computer system at Thatcham Town Council Offices in May of this year and has since been providing technical support. We have found all the ION staff to be extremely helpful.
The installation of new equipment and transferring data was painless and efficiently carried out. With regard to support, each "problem" or request is dealt with promptly and professionally. The support has been cost effective; problems are often solved in minutes by ION staff (which would take us hours to try and resolve!). We can’t imagine life without ION
ION Systems have provided us with a bespoke email system featuring a high level of support combined with a low level of cost. This is ideal for our company and I would not hesitate to recommend the service to others.
Thank you for your honesty, professionalism and first class service. My computer is now working better than ever. You have restored my faith in the IT industry having previously been charged exorbitant fees without any success. I am looking forward to recommending other people to you.
We consider ION systems to be part of our team. ION provides us with on-going support and advice that ensures we do not need to worry about our IT systems. Most importantly, we know that if a problem does arise that is affecting our business, ION will respond rapidly and keep going until the issue is resolved. Their open and client-focused approach makes them a pleasure to work with.
I have always found ION Systems to be helpful and personable which makes computer systems that much less painful to maintain.
They are prompt with call outs or assistance on the telephone and have always considered our business needs and budgetary restraints when offering solutions.
ION Systems give us a fantastic service. Their response is immediate and they deal with every problem we give them so fast that you just can’t believe how painful IT used to be.
ION have been able to provide us with business led technology which has enabled us to keep pace within our industry.
The hosted service that we receive is excellent and this means we can stay in touch wherever we are. This solution suits our business and it helps us keep one extra things off the "worry" list.
The technical knowledge of the ION Systems team is excellent and you have full confidence that they will be able to deal with any problem thrown in their direction. They are also able to come up with creative solutions to problems which means you can get up and running sooner than anticipated.
When I got my PC back yesterday I just started working and I forgot to send you a thank you note. You were much quicker than what I could ever expect. You saved me!
I would like to thank the ION team for repairing my desktop and laptop PCs. ION’s professionalism and attention to detail ensured that my desktop problems and laptop upgrade were carried out quickly, efficiently and at fantastic value. I have no hesitation in recommending ION Systems to anyone who uses IT for their business
ION Systems set up my website quickly and efficiently and gave me every assistance in terms of layout, content and design. The result is a site that is both flexible and easy to edit. I have always found ION reliable, accessible and sympathetic to the needs and capacity of small businesses like mine. I would have no hesitation in recommending them to others.